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Terms of Service

Our terms and conditions

Last Updated: October 1, 2025

1. Acceptance of Terms

By accessing or using Kaoohi's platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Service

Kaoohi provides AI-powered digital assistants called "Kompanions" designed to amplify human capabilities through automation, content creation, research, and productivity enhancement. Our Services include:

  • Access to AI-powered Kompanions (Kai, Koda, Kira, Knox)
  • Workflow automation and task management
  • Integration with third-party services and platforms
  • Data analysis and insights generation
  • Custom Kompanion configurations and marketplace access

3. User Accounts and Registration

3.1 Account Creation

To use our Services, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Types

  • Personal Accounts: For individual users
  • Team Accounts: For organizations with multiple members

3.3 Account Security

You are solely responsible for all activities that occur under your account. You must immediately notify us of any unauthorized access or security breaches.

4. Acceptable Use Policy

4.1 Permitted Use

You may use our Services for lawful purposes only, including:

  • Business productivity and automation
  • Content creation and marketing
  • Research and data analysis
  • Personal productivity enhancement

4.2 Prohibited Activities

You agree NOT to:

  • Use the Services for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to any part of the Services
  • Interfere with or disrupt the Services or servers
  • Use the Services to transmit malware, viruses, or harmful code
  • Scrape, copy, or redistribute content without permission
  • Impersonate another person or entity
  • Violate any applicable laws or regulations
  • Generate content that is harmful, offensive, or violates others' rights

5. Subscription and Payment

5.1 Subscription Plans

Kaoohi offers various subscription tiers (Starter, Growth, Enterprise) with different features and limitations. Current pricing is available on our pricing page.

5.2 Payment Terms

  • Subscriptions are billed in advance on a monthly or annual basis
  • All fees are in USD unless otherwise specified
  • Payment is due immediately upon subscription
  • We accept major credit cards and other payment methods as displayed

5.3 Refunds and Cancellations

  • You may cancel your subscription at any time
  • Cancellations take effect at the end of the current billing period
  • We offer a 30-day money-back guarantee for first-time subscribers
  • No refunds for partial months or unused features

5.4 Price Changes

We reserve the right to modify our pricing with 30 days' notice. Existing subscribers will be grandfathered at their current rate for the remainder of their billing cycle.

6. Intellectual Property Rights

6.1 Kaoohi's IP

All content, features, and functionality of the Services, including but not limited to software, text, graphics, logos, and trademarks, are owned by Kaoohi and protected by international copyright and intellectual property laws.

6.2 Your Content

You retain all rights to the content you create, upload, or generate using our Services. By using our Services, you grant Kaoohi a limited license to process, store, and display your content solely to provide the Services.

6.3 AI-Generated Content

Content generated by Kompanions belongs to you, subject to our Acceptable Use Policy. You are responsible for ensuring AI-generated content complies with applicable laws and does not infringe on third-party rights.

7. Data Privacy and Security

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

  • We use enterprise-grade encryption to protect your data
  • We never sell your personal information
  • You have full control over your data and can export or delete it at any time
  • We comply with GDPR, CCPA, and other applicable data protection regulations

8. Third-Party Integrations

Our Services integrate with various third-party platforms (e.g., Google, LinkedIn, WhatsApp). Your use of these integrations is subject to the third party's terms of service and privacy policies. Kaoohi is not responsible for third-party services or their actions.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KAOOHI AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO KAOOHI IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Warranties and Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that the Services will be uninterrupted, error-free, or completely secure. You use the Services at your own risk.

11. Indemnification

You agree to indemnify, defend, and hold harmless Kaoohi and its affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:

  • Your use or misuse of the Services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you create or generate using our Services

12. Termination

12.1 Termination by You

You may terminate your account at any time by canceling your subscription through your account settings.

12.2 Termination by Kaoohi

We reserve the right to suspend or terminate your access to the Services immediately, without prior notice, for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Non-payment of fees
  • Behavior that harms Kaoohi or other users

12.3 Effect of Termination

Upon termination, your right to use the Services will immediately cease. You will retain access to export your data for 30 days after termination.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Services. Your continued use of the Services after such modifications constitutes acceptance of the updated Terms.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

14.2 Dispute Resolution

Any disputes arising from these Terms or your use of the Services shall be resolved through binding arbitration, except that either party may seek injunctive relief in court for intellectual property infringement.

15. General Provisions

15.1 Entire Agreement

These Terms constitute the entire agreement between you and Kaoohi regarding the Services.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

15.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

16. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: legal@kaoohi.com
  • Website: https://kaoohi.com/contact

By using Kaoohi's Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.